Legal Framework

Privacy Policy & POPIA

Last updated: June 13, 2026 • South Africa (POPIA) & GDPR Compliant

At Exclusive Imports, we take privacy and data integrity seriously. This statement outlines our handling of Personal Information under the Protection of Personal Information Act, No. 4 of 2013 (POPIA) for South Africa and standard international privacy signals (including GPC).

1. Information We Collect

We collect personal information necessary to facilitate custom import requests, manage customer accounts, and fulfill catalog orders:

Identity Data: Full names, usernames, and contact preferences.
Contact Data: Shipping address, delivery address, phone numbers, and email addresses.
Transaction Data: Details about payments, order histories, and bespoke import requests.
Technical Data: IP addresses, browser types, and Global Privacy Control (GPC) signals.

2. Purpose of Processing

We process your Personal Information strictly under POPIA conditions:

To authenticate and authorize administrators in the `/admin` portal via Google external login.
To fulfill bespoke shipping, clearance, and courier deliveries.
To comply with South African Revenue Service (SARS) import clearance procedures.
To respect GPC privacy preferences and manage cookies in accordance with Google Consent Mode v2.

3. Information Sharing

We do not sell, rent, or lease customer databases. We share necessary information only with trusted third parties to execute deliveries:

Customs Brokers: To clear specialized high-end items through South African border control.
Logistics Partners: Premium couriers responsible for secure vaulted deliveries.
Compliance Auditors: To audit transaction histories under statutory requirements.

4. GPC & Cookie Consent

Our platform automatically scans for the Global Privacy Control (GPC) flag in your browser headers (`navigator.globalPrivacyControl`). If GPC is detected, tracking cookies are automatically disabled, and Google Tag analytics are updated to "denied" without requiring manual action.

5. Your POPIA Rights

As a data subject in South Africa, you have the right to request access to, correction of, or deletion of the personal information we hold in our database.

For any questions regarding this policy or our data securement procedures, please reach out to our Information Officer at compliance@exclusiveimports.co.za.